Website Terms of Use
Last updated: July 2026
This website is operated by Poochini Dog Groomers, based in Waverton, Chester. If you have any questions about this page or how we handle your personal information, please contact us:
Telephone: 07585 463014
Email: enquiries@poochinidoggroomers.co.uk
Address: Unit 1, Moor Lane, Waverton, Chester, CH3 7QP
Website Terms
The information on this website is provided to help visitors learn more about Poochini Dog Groomers and the grooming services we offer.
We make every effort to keep the information accurate and up to date, but services, prices, opening hours and availability may occasionally change. Please contact us directly if you need to confirm anything before visiting the salon.
Submitting an enquiry through the website does not create or confirm an appointment. All grooming appointments must be confirmed directly by Poochini Dog Groomers.
You may view and use this website for personal, non-commercial purposes. The website’s written content, branding and original images must not be copied or reused without permission, including icons used with permission via flaticon with credit to their respective creators as follows:
We are not responsible for temporary interruptions to the website or for problems caused by circumstances beyond our reasonable control. Nothing in these terms limits any rights or protections you have under UK consumer law.
These terms are governed by the laws of England and Wales.
Privacy Notice
Poochini Dog Groomers is responsible for the personal information collected through this website.
Information We Collect
When you contact us through the website, we may collect:
- Your name;
- Your email address;
- Your telephone number; and
- Any information you choose to include with your enquiry.
We may also receive similar information when you contact us directly by telephone or email.
Please do not include sensitive personal, medical or financial information in the website contact form.
How We Use Your Information
We use your information only where necessary to:
- Respond to your enquiry;
- Discuss or arrange a grooming appointment;
- Provide our services;
- Keep relevant business and appointment records;
- Protect the security and proper operation of the website; or
- Meet our legal and regulatory responsibilities.
We do not use contact-form details to send marketing emails, and we do not sell personal information to third parties.
Our Lawful Basis
Under UK data protection law, we process personal information where it is necessary:
- To take steps at your request before arranging a service;
- To provide a service or fulfil an agreement with you;
- For our legitimate business interests in responding to enquiries, managing appointments and operating the salon; or
- To comply with a legal obligation.
How Long We Keep Your Information
General enquiries are retained only for as long as reasonably necessary to respond and deal with any follow-up, normally for no longer than 12 months.
If your enquiry leads to an appointment or ongoing customer relationship, relevant details may be retained for longer where needed for service administration, accounting, insurance or legal purposes.
Information that is no longer required will be securely deleted or destroyed.
Who We Share Information With
We only share personal information where necessary with trusted providers that help us operate our website, email and business systems, or where we are legally required to provide it to an authority.
These providers may only use the information to deliver their services to us and must handle it securely. We do not sell or rent personal information.
Where a service provider processes information outside the UK, appropriate data-protection safeguards will be used where required.
Keeping Your Information Secure
We take reasonable steps to protect personal information against loss, unauthorised access, misuse or disclosure. However, information sent over the internet can never be guaranteed to be completely secure.
Your Data-Protection Rights
Depending on the circumstances, you may have the right to:
- Ask for a copy of the personal information we hold about you;
- Ask us to correct inaccurate or incomplete information;
- Ask us to delete your information;
- Object to or restrict how we use your information; or
- Ask us to transfer your information to another organisation.
To exercise any of these rights, please contact us using the details at the top of this page.
If you have concerns about how we use your information, please contact us first so we can try to resolve the matter. You also have the right to complain to the Information Commissioner’s Office at www.ico.org.uk.
Cookies
Cookies are small files that a website may place on your device to help it operate correctly.
This website does not use Google Analytics, advertising cookies, marketing cookies or any other technology intended to track visitors across websites.
The website may use a small number of strictly necessary technical cookies to provide essential functionality, maintain security or enable the contact form to work correctly. These cookies are not used to build a profile about you or send advertising.
Strictly necessary cookies do not require consent because the website cannot provide the requested functionality properly without them.
You can control or delete cookies through your browser settings. Blocking essential cookies may prevent some parts of the website, including the contact form, from working correctly.
Changes to This Page
We may update this page if the website, our services or applicable legal requirements change. The date at the top will show when it was last updated.